Cancellation & Refund Policy

14-Day Right of Withdrawal (EU Law)

When you purchase a digital product or membership from ShiftsAcademy, you are entitled to a 14-day right of withdrawal under EU consumer law.

However, please note:
By starting to use the product – such as logging in, viewing content, or downloading resources – you waive your right of withdrawal, as the digital content is considered delivered and used.

How to Cancel Your Purchase

If you have not accessed any content yet and wish to cancel within the 14-day period, simply contact us via email:

Email: support@shiftsacademy.com
Please include your full name, order number, and purchase date.
We’ll confirm your cancellation and process your refund within 5–10 business days.

How to Cancel or End Your Membership

You can cancel your membership at any time – there is no lock-in period.

To cancel:

1. Log in to your account

2. Go to your membership settings

3. Click “Cancel Membership” or “Stop Subscription”

Your access will remain active until the end of your current billing period.
After that, you won’t be charged again.

Prefer help? Just email us at support@shiftsacademy.com and we’ll take care of it.

Need Help?

We’re here to support you.
Feel free to reach out to support@shiftsacademy.com if you have questions, need help logging in, or want clarity on your rights and options.

Important Note

By joining ShiftsAcademy, you agree to our Terms of Use, Privacy Policy, and this Refund Policy.
We recommend reviewing these carefully to understand how we handle digital access, payments, and cancellations.